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Job: Financial Counselor

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Jobing Description

Financial Counselor

Department: DBO - Patient Financial
Schedule: Full Time 80 hrs per pay
Shift: Day Shift
Hours: M - F, 8a - 4:30p
Job Details: - Customer service skills are required
- Experience is required

Department: The Divisional Business Office for the Southern Illinois Division of HSHS located at St. Elizabeth's Hospital in Belleville, IL.

Position: The successful Financial Counselor reviews patient financial information to determine potential reimbursement concerns; Verifies eligibility for specific health benefit coverage; Identifies authorization requirements at the point of service for third party insurance; Obtains and updates billing information for workers' compensation and liability claims; Completes the application process for reimbursement from all government entitlement programs for reimbursement of hospital services; Secures payment arrangements on self-pay accounts and/or patient liability amounts (i.e. co-pay, deductible); Assists walk-in and same day scheduled patients; and, Discusses with patients and/or responsible party the hospital financial assistance program options and financial policy.


1.& HS Diploma / GED;

2.& Four (4) or more years of experience in healthcare related field;

3.& Customer Service and Business acumen;

4.& Good verbal and written communication skills; and,

5.& Strong organizational and computer skills.


1.& Associates degree in Healthcare Business.

Skills / Requirements

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